![]() ![]() Once the load was appropriately balanced across our infrastructure, and we were able to confirm that our up-scaling systems were prepared to handle any future spikes, we re-enabled the Threads view for all users. The optimisation and redistribution work brought error rates down, which resolved most of the issues with channel loading, group direct messages, hyperlinks, and Saved items that users were experiencing.Īt this point, we made the call not to re-enable the Threads view in order to give our recovery efforts more time to restore balance to the system. Download this royalty free icon and use it in personal or commercial purpose. This icon is available on Iconscout web as well as accessible from Iconscout plugin for Sketch app, Adobe Illustrator, Adobe Photoshop, Adobe XD, Google Docs, Google slide, Microsoft Word and PowerPoint. We also made several code changes to reduce the effect a de-provisioning job of this scale would have on our infrastructure, and redistributed some of the load across other parts of the system. 170 Slack Icons This Slack new logo is in Flat icon color style. ![]() In parallel, we ended the long running de-provisioning jobs, and significantly scaled up the systems that handle those jobs. Navigate to the You tab in the lower-right corner of the screen. Some customers may have also had trouble with loading channels, adding users to group direct messages, API hyperlink rendering, and missing Saved items.Ī mass de-provisioning event inadvertently increased load across our infrastructure, causing issues with Threads for many users.Īs an immediate mitigation strategy, we temporarily deactivated the Threads view for all users. Launch the Slack mobile app and log in to the profile you wish to update. PDT, a number of customers had trouble loading and receiving thread notifications. PDT, a number of customers had trouble loading and receiving thread notifications. Some users are experiencing issues loading Slack, including the Threads view, Saved items, notifications, API hyperlinks, and group DMs/channels Issue summary: On Octofrom 3:00 a.m. ![]()
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